Welcome ！
Thank you for shopping with lavendershop. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing
All orders are subject to payment verification and order review before shipment.
Orders are typically processed within 3–7 business days after payment confirmation.
Processing time may be extended during:
Peak shopping seasons
Promotional events
Public holidays
Periods of unusually high order volume
Customers will receive a shipping confirmation email once their order has been dispatched.
Shipping Time
After an order has been shipped, the estimated delivery time is typically 14–21 business days, depending on the destination and local carrier operations.
Please note that delivery estimates are not guaranteed and may vary due to factors beyond our control, including:
Customs inspections and clearance procedures
Weather conditions
Transportation disruptions
Carrier delays
Local postal service operations
Estimated Delivery Timeline
Stage Estimated Time
Order Processing 3–7 Business Days
Transit Time 14–21 Business Days
Total Estimated Delivery Time 17–28 Business Days
Shipping Destinations
Our currently ships to multiple countries and regions where our products are available for purchase.
Shipping availability may vary depending on the destination and applicable regulations.
Shipping Costs
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Any available free shipping promotions will be clearly indicated on the website.
Customs, Duties, and Taxes
International shipments may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.
Such charges, when applicable, are the responsibility of the customer unless otherwise stated during checkout.
Tracking Information
When tracking information is available, customers will receive a shipment confirmation email containing tracking details.
Please allow several days for tracking information to become active after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Lavender Shop LLC is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost, Delayed, or Damaged Shipments
If your package appears to be lost, significantly delayed, or arrives damaged, please contact our customer support team.
We will work with the shipping carrier to investigate and assist in resolving the issue whenever possible.
Contact Information
For questions regarding shipping, delivery status, or order assistance, please contact:
Lavender Shop LLC
ERNEST LAVENDER SOLE MBR8085 BUCKMAN CTALEXANDRIA，VA 22309
United States
Email: support@lavendershopsale.com
